Success Stories

AgStop Website Application

DCI Insurance Market Regulation Division SharePoint Site

DCI Implementing Thentia For Online Licensing

DCI Division of Finance University

DCI and NAIC Earthquake Insurance Collaboration

Nursing Board Teamwork

Missouri Insurance Producers Online Examinations

Raising the Roof on Insurance Coverage

DCI Temporary Insurance Producer License

Process Library Development and Implementation

Operational Planning and the Strategic Planning Management Tool

Central Region Cook Chill Production Facility

Certification Tracking Process Improvement

Fiscal Processing Efficiencies

Staff Website Redevelopment

Managing CARES Act

New Hire Navigator

HSE Office Modernization

Web Application Accounts

MO Education Dashboards

DESE Shared Early Childhood Website

DESE Catching the Bounce-Backs

DESE Connecting the Funds

Lean Six Sigma Team: Central Office Medical Review Unit Project

Lean Six Sigma: Home and Community Based Services Call Center Project

DC/DE Scholarship Application Review

Implementation of Contracts & Grants Management System

Comprehensive Academic Review Process

Claimant-Customer Satisfaction

QPS Highlights

Threatening Calls De-Escalation & Secondary Trauma

Outbound Call Scheduler

Stakeholder Communications

Improving Medication Process Efficiency

B(uilding) S(atisfaction) and R(eliability)

A Statewide Approach to Residential Transitions

Ensuring Effective and Efficient use of Enhanced Staffing

State Parks and Historic Sites Status Map

Central Asset Management Program (CAMP)

Water Quality Projects

Public Wells

Rulemaking

Well Identification

MOSWIN Radio System Monitoring & Tracking

Quarterly Pulse Survey Highlights

Division Of Fire Safety
Learning Management System

Juvenile Justice Data Reporting Tool

Division Of Fire Safety Fireworks Permits

SAVE Coalition

Missouri Disaster Medical Assistance Team (MO DMAT-1)

Personal Protective Equipment (PPE)

Division Of Fire Safety Dashboard Improvements

Community Emergency Response Teams (CERTs)Missouri Disaster Medical Assistance Team (MO DMAT-1)

1st Annual Resiliency Summit

Lien’ing to Reduce Errors

One Team One Bill

Income Tax Secondment

MVDL Electronic Notifications

DORA Chatbot

Let’s Stop the Docs

Motor Vehicle Inventory Lean Event

Letter Ruling Process Improvement

Compliance Seekers

5S Project

Reducing Withholding Suspend Errors

Road to 100: DOR Call Center Project

Go Electronic Project

True Work Load Study

Primary Prevention Centralization

Records Request Center

USDA Programming in DYS

Child Abuse and Neglect Investigation’s Team

ROYALS Statewide Implementation

Genesys Cloud Implementation

Manage with Performance Informed Strategies

Improve Internal Communications

DSS Call Center Response To COVID-19