To better understand how OpEx can positively affect your team’s
check out the Agency Success Stories
2021
![Surplus Property – Electronic Disposal Form](https://showmeexcellence2.mo.gov/wp-content/uploads/oa-surplus-2021-storyboard2.jpg)
Surplus Property – Electronic Disposal Form
![ImproveIT](https://showmeexcellence2.mo.gov/wp-content/uploads/oa-improve-it-2021-storyboard.jpg)
ImproveIT
![Supplier Diversity Process Improvement](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-oa-supplier-diversity-process-storyboard.jpg)
Supplier Diversity Process Improvement
2020
![Show Me Digital Talent Farm](https://showmeexcellence2.mo.gov/wp-content/uploads/OA-Show-Me-Digital-Talent-Farm.png)
Show Me Digital Talent Farm
![ITSD Software Aquisition](https://showmeexcellence2.mo.gov/wp-content/uploads/OA-ITSD-Software-Aquisition.png)
ITSD Software Aquisition
2020
![AgStop Website Application](https://showmeexcellence2.mo.gov/wp-content/uploads/MDA-AgStop-Website-Application.png)
AgStop Website Application
2021
![Nursing Board Teamwork](https://showmeexcellence2.mo.gov/wp-content/uploads/dci-nursing-board-2021-storyboard.png)
Nursing Board Teamwork
![Missouri Insurance Producers Online Examinations](https://showmeexcellence2.mo.gov/wp-content/uploads/dci-online-exams-2021-storyboard.png)
Missouri Insurance Producers Online Examinations
![Raising the Roof on Insurance Coverage](https://showmeexcellence2.mo.gov/wp-content/uploads/dci-raising-roof-2021-storyboard.png)
Raising the Roof on Insurance Coverage
2020
![DCI Temporary Insurance Producer License](https://showmeexcellence2.mo.gov/wp-content/uploads/DCI-Temp-License.png)
DCI Temporary Insurance Producer License
2022
![Process Library Development and Implementation](https://showmeexcellence2.mo.gov/wp-content/uploads/mdc-process-library.png)
Process Library Development and Implementation
2021
![Operational Planning and the Strategic Planning Management Tool](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-MDC-Operational-Planning-and-Strategic-Planning-Mgt-Tool-Storyboard.jpg)
Operational Planning and the Strategic Planning Management Tool
2022
![Central Region Cook Chill Production Facility](https://showmeexcellence2.mo.gov/wp-content/uploads/DOC-Cookoff.png)
Central Region Cook Chill Production Facility
2021
Certification Tracking Process Improvement
2020
Fiscal Processing Efficiencies
Staff Website Redevelopment
2021
![Managing CARES Act](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-ded-cares-act-storyboard.jpg)
Managing CARES Act
2022
![HSE Office Modernization](https://showmeexcellence2.mo.gov/wp-content/uploads/dese-hse-office.png)
HSE Office Modernization
2021
![Web Application Accounts](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DESE-Web-Application-Accounts-Storyboard.jpg)
Web Application Accounts
![MO Education Dashboards](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DESE-MO-Education-Dashboards-Storyboard.jpg)
MO Education Dashboards
2020
![DESE Shared Early Childhood Website](https://showmeexcellence2.mo.gov/wp-content/uploads/DESE-Shared-Early-Childhood-Website.png)
DESE Shared Early Childhood Website
![DESE Catching the Bounce-Backs](https://showmeexcellence2.mo.gov/wp-content/uploads/DESE-Catching-the-Bounce-Backs.png)
DESE Catching the Bounce-Backs
![DESE Connecting the Funds](https://showmeexcellence2.mo.gov/wp-content/uploads/DESE-Connecting-the-Funds.png)
DESE Connecting the Funds
2022
![Lean Six Sigma Team: Central Office Medical Review Unit Project](https://showmeexcellence2.mo.gov/wp-content/uploads/dhss-medical-review.png)
Lean Six Sigma Team: Central Office Medical Review Unit Project
2019
![Lean Six Sigma: Home and Community Based Services Call Center Project](https://showmeexcellence2.mo.gov/wp-content/uploads/HCBS-Poster.jpg)
Lean Six Sigma: Home and Community Based Services Call Center Project
2021
![Implementation of Contracts & Grants Management System](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-dhewd-contracts-grants-system-storyboard.png)
Implementation of Contracts & Grants Management System
![Comprehensive Academic Review Process](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-dhewd-academic-review-process-storyboard.png)
Comprehensive Academic Review Process
2022
![Threatening Calls De-Escalation & Secondary Trauma](https://showmeexcellence2.mo.gov/wp-content/uploads/threatening-calls.png)
Threatening Calls De-Escalation & Secondary Trauma
2021
![Outbound Call Scheduler](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DOLIR-Outbound-Call-Scheduler-Storyboard.jpg)
Outbound Call Scheduler
2022
![B(uilding) S(atisfaction) and R(eliability)](https://showmeexcellence2.mo.gov/wp-content/uploads/dmh-bsr.png)
B(uilding) S(atisfaction) and R(eliability)
![A Statewide Approach to Residential Transitions](https://showmeexcellence2.mo.gov/wp-content/uploads/dmh-statewide-approach.jpg)
A Statewide Approach to Residential Transitions
2020
![Ensuring Effective and Efficient use of Enhanced Staffing](https://showmeexcellence2.mo.gov/wp-content/uploads/DMH-Effective-Use-of-Enhanced-Staffing.png)
Ensuring Effective and Efficient use of Enhanced Staffing
2022
State Parks and Historic Sites Status Map
2020
![Central Asset Management Program (CAMP)](https://showmeexcellence2.mo.gov/wp-content/uploads/DNR-Central-Asset-Management-Program.png)
Central Asset Management Program (CAMP)
![Water Quality Projects](https://showmeexcellence2.mo.gov/wp-content/uploads/DNR-Water-Quality-Projects.png)
Water Quality Projects
2019
![Public Wells](https://showmeexcellence2.mo.gov/wp-content/uploads/DNR-Public-Wells.jpg)
Public Wells
![Rulemaking](https://showmeexcellence2.mo.gov/wp-content/uploads/DNR-Rulemaking-Poster-2048x1707-1.jpg)
Rulemaking
![Well Identification](https://showmeexcellence2.mo.gov/wp-content/uploads/DNR-Well-Identification-Poster-2048x1707-1.jpg)
Well Identification
2022
![Division Of Fire Safety Learning Management System](https://showmeexcellence2.mo.gov/wp-content/uploads/dfs-lms.png)
Division Of Fire Safety
Learning Management System
![Juvenile Justice Data Reporting Tool](https://showmeexcellence2.mo.gov/wp-content/uploads/DO-Juvenile-Justice-Reporting-Final.png)
Juvenile Justice Data Reporting Tool
![Division Of Fire Safety Fireworks Permits](https://showmeexcellence2.mo.gov/wp-content/uploads/DFS-Fireworks-Permits.png)
Division Of Fire Safety Fireworks Permits
![SAVE Coalition](https://showmeexcellence2.mo.gov/wp-content/uploads/save-coalition.jpg)
SAVE Coalition
2021
![Missouri Disaster Medical Assistance Team (MO DMAT-1)](https://showmeexcellence2.mo.gov/wp-content/uploads/dps-disaster-assistance-team-2021-storyboard.jpg)
Missouri Disaster Medical Assistance Team (MO DMAT-1)
![Personal Protective Equipment (PPE)](https://showmeexcellence2.mo.gov/wp-content/uploads/dps-ppe-2021-storyboard.jpg)
Personal Protective Equipment (PPE)
![Division Of Fire Safety Dashboard Improvements](https://showmeexcellence2.mo.gov/wp-content/uploads/dps-fire-safety-2021-storyboard.jpg)
Division Of Fire Safety Dashboard Improvements
![Community Emergency Response Teams (CERTs)](https://showmeexcellence2.mo.gov/wp-content/uploads/dps-emergency-response-2021-storyboard.jpg)
Community Emergency Response Teams (CERTs)Missouri Disaster Medical Assistance Team (MO DMAT-1)
![1st Annual Resiliency Summit](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-dps-resiliency-summit-storyboard.jpg)
1st Annual Resiliency Summit
2022
![Lien’ing to Reduce Errors](https://showmeexcellence2.mo.gov/wp-content/uploads/dor-liening-reduce-errors.png)
Lien’ing to Reduce Errors
2021
![Income Tax Secondment](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DOR-Income-Tax-Secondment-Storyboard2.jpg)
Income Tax Secondment
![MVDL Electronic Notifications](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DOR-Electronic-Notifications-Storyboard.jpg)
MVDL Electronic Notifications
![DORA Chatbot](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DOR-DORA-Chatbot-Storyboard.jpg)
DORA Chatbot
2020
![Let’s Stop the Docs](https://showmeexcellence2.mo.gov/wp-content/uploads/DOR-Stop-the-Docs.png)
Let’s Stop the Docs
![Motor Vehicle Inventory Lean Event](https://showmeexcellence2.mo.gov/wp-content/uploads/DOR-Motor-Vehicle-Inventory-Lean-Event.png)
Motor Vehicle Inventory Lean Event
![Letter Ruling Process Improvement](https://showmeexcellence2.mo.gov/wp-content/uploads/DOR-Letter-Ruling-Process-Improvement.png)
Letter Ruling Process Improvement
![Compliance Seekers](https://showmeexcellence2.mo.gov/wp-content/uploads/DOR-Compliance-Seekers.png)
Compliance Seekers
![5S Project](https://showmeexcellence2.mo.gov/wp-content/uploads/DOR-5S-Project.png)
5S Project
2022
![Child Abuse and Neglect Investigation’s Team](https://showmeexcellence2.mo.gov/wp-content/uploads/dss-child-abuse-neglect-team.png)
Child Abuse and Neglect Investigation’s Team
2021
ROYALS Statewide Implementation
![Genesys Cloud Implementation](https://showmeexcellence2.mo.gov/wp-content/uploads/2021-DSS-Genesys-Cloud-Implementation-Storyboard.png)
Genesys Cloud Implementation
2020
![Manage with Performance Informed Strategies](https://showmeexcellence2.mo.gov/wp-content/uploads/DSS-Manage-with-Performance-Informed-Strategies.png)
Manage with Performance Informed Strategies
![Improve Internal Communications](https://showmeexcellence2.mo.gov/wp-content/uploads/DSS-Improve-Internal-Communication.png)
Improve Internal Communications
![DSS Call Center Response To COVID-19](https://showmeexcellence2.mo.gov/wp-content/uploads/DSS-Call-Center-Response-to-COVID-19-.png)
DSS Call Center Response To COVID-19
![Align State Workforce Programs](https://showmeexcellence2.mo.gov/wp-content/uploads/DSS-Align-State-Workforce-Programs.png)
Align State Workforce Programs
2019
![Missouri Public Assistance Mobile (MoPAM)](https://showmeexcellence2.mo.gov/wp-content/uploads/MoPAM-2048x1707-1.jpg)
Missouri Public Assistance Mobile (MoPAM)
![Claim Referral Process](https://showmeexcellence2.mo.gov/wp-content/uploads/FSD-PIU-2048x1707-1.jpg)
Claim Referral Process
![Safely Reduce Overdue Investigations](https://showmeexcellence2.mo.gov/wp-content/uploads/CD-Overdue-CAN-Investigations-2048x1707-1.jpg)
Safely Reduce Overdue Investigations
![Answering All Hotline Call](https://showmeexcellence2.mo.gov/wp-content/uploads/DSS-CD-CANHU-2048x1707-1.jpg)
Answering All Hotline Call
2022
MoDOT Tracker Evolution
2021
![MoDOT Tracker Evolution](https://showmeexcellence2.mo.gov/wp-content/uploads/2021MoDOT-Tracker-Evolution-Storyboard.png)
MoDOT Tracker Evolution
2020
![Buckle Up Phone Down](https://showmeexcellence2.mo.gov/wp-content/uploads/MoDOT-Buckle-Up-Phone-Down.png)
Buckle Up Phone Down