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To better understand how OpEx can positively affect your team’s
check out the Agency Success Stories

Administration

2022

2022 Learning Framework

2022 Learning Framework

OA Document Solutions

OA Document Solutions

Position Maintenance Process Improvement

Position Maintenance Process Improvement

MO Careers Resources

MO Careers Resources

Position Maintenance Process Improvement

Position Maintenance Process Improvement

2021

Surplus Property – Electronic Disposal Form

Surplus Property – Electronic Disposal Form

Supplier Diversity Process Improvement

Supplier Diversity Process Improvement

2020

Show Me Digital Talent Farm

Show Me Digital Talent Farm

ITSD Software Aquisition

ITSD Software Aquisition

Agriculture

2020

AgStop Website Application

AgStop Website Application

Commerce and Insurance

2022

DCI Insurance Market Regulation Division SharePoint Site

DCI Insurance Market Regulation Division SharePoint Site

DCI implementing Thentia For Online Licensing

DCI implementing Thentia For Online Licensing

DCI Division of Finance University

DCI Division of Finance University

DCI and NAIC Earthquake Insurance Collaboration

DCI and NAIC Earthquake Insurance Collaboration

2021

Nursing Board Teamwork

Nursing Board Teamwork

Missouri Insurance Producers Online Examinations

Missouri Insurance Producers Online Examinations

Raising the Roof on Insurance Coverage

Raising the Roof on Insurance Coverage

2020

DCI Temporary Insurance Producer License

DCI Temporary Insurance Producer License

Conservation

2022

Process Library Development and Implementation

Process Library Development and Implementation

2021

Operational Planning and the Strategic Planning Management Tool

Operational Planning and the Strategic Planning Management Tool

Corrections

2022

Central Region Cook Chill Production Facility

Central Region Cook Chill Production Facility

2021

Certification Tracking Process Improvement

2020

Fiscal Processing Efficiencies

Staff Website Redevelopment

Elementary and Secondary Education

2022

HSE Office Modernization

HSE Office Modernization

2021

Web Application Accounts

Web Application Accounts

MO Education Dashboards

MO Education Dashboards

2020

DESE Shared Early Childhood Website

DESE Shared Early Childhood Website

DESE Catching the Bounce-Backs

DESE Catching the Bounce-Backs

DESE Connecting the Funds

DESE Connecting the Funds

Health and Senior Services

2022

Lean Six Sigma Team: Central Office Medical Review Unit Project

Lean Six Sigma Team: Central Office Medical Review Unit Project

2019

Lean Six Sigma: Home and Community Based Services Call Center Project

Lean Six Sigma: Home and Community Based Services Call Center Project

Higher Education and Workforce Development

2021

Implementation of Contracts & Grants Management System

Implementation of Contracts & Grants Management System

Comprehensive Academic Review Process

Comprehensive Academic Review Process

Labor and Industrial Relations

2022

Threatening Calls De-Escalation & Secondary Trauma

Threatening Calls De-Escalation & Secondary Trauma

2021

Outbound Call Scheduler

Outbound Call Scheduler

Mental Health

2022

B(uilding) S(atisfaction) and R(eliability)

B(uilding) S(atisfaction) and R(eliability)

A Statewide Approach to Residential Transitions

A Statewide Approach to Residential Transitions

2020

Ensuring Effective and Efficient use of Enhanced Staffing

Ensuring Effective and Efficient use of Enhanced Staffing

Natural Resources

2022

State Parks and Historic Sites Status Map

2020

Central Asset Management Program (CAMP)

Central Asset Management Program (CAMP)

Water Quality Projects

Water Quality Projects

2019

Public Wells

Public Wells

Rulemaking

Rulemaking

Well Identification

Well Identification

Public Safety

2022

Division Of Fire Safety Learning Management System

Division Of Fire Safety
Learning Management System

Juvenile Justice Data Reporting Tool

Juvenile Justice Data Reporting Tool

Division Of Fire Safety Fireworks Permits

Division Of Fire Safety Fireworks Permits

SAVE Coalition

SAVE Coalition

2021

Missouri Disaster Medical Assistance Team (MO DMAT-1)

Missouri Disaster Medical Assistance Team (MO DMAT-1)

Personal Protective Equipment (PPE)

Personal Protective Equipment (PPE)

Division Of Fire Safety Dashboard Improvements

Division Of Fire Safety Dashboard Improvements

Community Emergency Response Teams (CERTs)

Community Emergency Response Teams (CERTs)Missouri Disaster Medical Assistance Team (MO DMAT-1)

1st Annual Resiliency Summit

1st Annual Resiliency Summit

Revenue

2022

Lien’ing to Reduce Errors

Lien’ing to Reduce Errors

2021

Income Tax Secondment

Income Tax Secondment

MVDL Electronic Notifications

MVDL Electronic Notifications

DORA Chatbot

DORA Chatbot

2020

Let’s Stop the Docs

Let’s Stop the Docs

Motor Vehicle Inventory Lean Event

Motor Vehicle Inventory Lean Event

Letter Ruling Process Improvement

Letter Ruling Process Improvement

Compliance Seekers

Compliance Seekers

Social Services

2022

Child Abuse and Neglect Investigation’s Team

Child Abuse and Neglect Investigation’s Team

2021

ROYALS Statewide Implementation

Genesys Cloud Implementation

Genesys Cloud Implementation

2020

Manage with Performance Informed Strategies

Manage with Performance Informed Strategies

Improve Internal Communications

Improve Internal Communications

DSS Call Center Response To COVID-19

DSS Call Center Response To COVID-19

Align State Workforce Programs

Align State Workforce Programs

2019

Missouri Public Assistance Mobile (MoPAM)

Missouri Public Assistance Mobile (MoPAM)

Claim Referral Process

Claim Referral Process

Safely Reduce Overdue Investigations

Safely Reduce Overdue Investigations

Answering All Hotline Call

Answering All Hotline Call

Transportation

2022

MoDOT Tracker Evolution

2021

MoDOT Tracker Evolution

MoDOT Tracker Evolution

2020

Buckle Up Phone Down

Buckle Up Phone Down