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Tracy is a Lean Six Sigma Master Black Belt, co-author of “The Problem-Solver’s Toolkit”; co-Founder of the Just-in-Time Cafe, a Lean Six Sigma Instructor at UC San Diego, and a process improvement ZEALOT! For 25+ years, Tracy has advised companies on many aspects of cultural change, leadership development, customer experience, strategic alignment, and Lean process improvement.

For 20+ years, Tracy has consulted in the process improvement industry. She has trained over 3500 people, mentored over 1500 people and has helped coach folks through projects with results that range between $20,000 and $8 million dollars in savings. Her expertise runs the gamut, from facilitating leadership retreats and strategic planning with top executives, to facilitating Process Walks, Kaizen Events and coaching problem solvers.

Tracy teaches process improvement at UC San Diego. She is the Lead Instructor for the Lean Six Sigma Green Belt and the Lean Six Sigma Leadership Course. For many years, Tracy was 1 of 8 instructors in the Lean Enterprise Course at San Diego State University

Tracy is the Co-Founder of the Just-in-Time Café, Chair for the SoCal Lean Network, a Board Member on UC San Diego’s Process Improvement Advisory Board. Tracy is also a Board Member of the West Region for Association of Manufacturing Excellence (AME).