Department of Higher Education & Workforce Development
Operational Excellence Leader

Carla McDaniel

Carla McDaniel
Director of Operational Excellence
Department of Higher Education and Workforce Development

As director of operational excellence, Carla works across the department to foster continuous improvement processes and service enhancement by focusing on ways to improve the way work is done. Through the Placemat Steering Committee and in collaboration with department leadership, Carla’s focus is on the development and execution of department priorities through planning, prioritizing, and delivering achievable projects that advance the department’s long-term vision. She joined the department in January 2021, and holds a Bachelor of Science degree in Business Management from William Woods University.